Why take a rent a car on holiday? +

It gives you the freedom and flexibility to decide on where you travel and what to see and do.
Best option for independent travellers seeking a better holiday experience.
You are in charge of how much time you wish to spend at a particular attraction.
Rent a car allows you to discover so much more as a car will allow you to drive through the little villages along the Croatian coast and on the islands.

Is it cheaper to pre-book my car rental or should I book when I arrive? +

By pre-booking with NOVA Rent a Car in Croatia, you receive the benefit of our purchasing power. Our online prices are considerably lower than walking in off the street in a foreign country to rent a car.

How far in advance can I book? +

You may book online maximum 12 months, minimum 48 hours in advance, prior to your arrival pick up date. For last minute bookings which pick up time is less than 24 hours, we strongly recommend to contact us by phone for quick assistance and confirmation. Also for bookings in 6 months or more in advance we recommend that you contact our reservation center.

How can I book a car? +

Please use our online, car booking engine for an instant quote and booking. Alternatively, you may call us for quick assistance.

Do I need a credit card to book a car? +

No, you do not need a credit card to make your booking online with NOVA Rent a Car, however you will need a credit card to eather pay the rental on pick up or to provide a security bond. Full payment is made at the depot upon collection of the vehicle. If you personally do not have a credit card but can get someone to go to the depot to pick up the car that does have a credit card, they can be the main driver and you can sign as an additional driver. 

Do I need to prepay for my booking? +

When you recive confirmation for reservation your booking is fully confirmed and secured, for any further updates or changes please contact us. You may pay the balance at pick up either Bank transfer, cash or by credit card. Prepayment can be made only with our prior aprovement.

When do I make a payment for my car? +

Upon booking a car from Nova Rent a Car Split , when your booking is confirmed and secured  payment is to be made at the rental desk when you present your voucher to collect your booked car.

Should I order optional extras during booking? +

If you require any baby/child/booster seats, snow chains or GPS; we advise to order in advance during booking to enable us hold the equipment for you. You may buy others such as optional insurance, during booking or at pick up.

Is there an age limit for car rental? +

Yes, minimum rental age is 21 and you have to be owner of valid driver licence for 2 years. However, younger drivers less than 25 may not be allowed to driver large vehicles.

Can I pick up a car from a location and return to another location? +

Yes, delivery to another Croatian service point instead of car pick up one is possible. For some locations extra charge may appear. For further info please contact us.

How do I receive my confirmation? +

You receive your confirmation by email sent to your email address you provide while booking. Please make sure that you enter your email correct.

May I change my reservation once it is booked? +

Yes, you may view, change, cancel your reservation at Rates & Reservations page by clicking on "I already have reservation" link. However, if the change need to be made in less than 48 hours to pickup time, we advise you to contact us by phone which can be reached in our conatct us page.

Can I cancel my reservation? +

Yes, you may cancel your reservation at Rates & Reservations page by clicking on "I already have reservation" link. Depending on the date you cancel, cancellation charges may apply. We do not return deposit if it is cancelled less than 2 days prior date of rent.

What is SUPER CDW? +

Super CDW – is extra insurance. This optional fee which is 6.5 euro per day for vehicle groups A-B; 8.5 euro C-G; 13.5 euro H-K; L 16.5 euro and for group M 25 euro; excludes renter from paying excess amount (CDW,TP).

No-shows & late or early arrivals +
Your vehicle will be held for 3 hour from the specified reserved time. After this time we cannot guarantee a vehicle will be available upon arrival. For all airport bookings, however, where a correct flight number has been supplied the vehicle will be held until the flight has landed and cleared. Where a flight delay results in a customer arriving after the station closing time a member of staff will wait for the flight to land and clear, additional charges may apply. If the delay is in excess of 30 minutes after the station closing time an out of hours fee may apply. Where no flight number has been supplied we will hold the vehicle for a period of up to 1 hours or until station closing time, which ever is the earlier. Staff will not wait beyond closing time where no flight number is supplied. When booking your vehicle please ensure the dates entered are correct, if your circumstances change and you require the vehicle on different dates/times please amend your reservation. Customers who arrive 1 day or more early at our rental stations with a reservation that does not match the current date will not be able to use the reservation reserved online. The branch may be able to offer an alternate reservation but please note the rates will not match the online reservation. Please note that any unused rental days on reservations are non-refundable.

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Phone:   +385 72 535 535

Phone:   +385 21 203 380
 Mob:      +385 98 9836950